How long will it take my sample to arrive at the lab?
All samples are sent back to the lab using USPS Ground Advantage, which typically takes 3-5 days depending on your shipping zone.
Note: it may take the lab an extra day or two after the tracking link shows delivered to get it into their system, especially if it arrives on a weekend. If you have questions about the status of your return samples, or if tracking indicates it might be lost, reach out to support@poweredbyash.com for assistance.