Does someone need to help me do the test?
No, you should not need any assistance to complete this test.
Your kit has paper instructions that will walk you through the step-by-step process for collecting and returning your sample. Video instructions are also available by scanning the QR code on the paper instructions or in the "Written and Video instructions" of this patient support center.
If you do have trouble collecting your sample or have questions, you can email support@poweredbyash.com or call (877) 427-4434 for assistance.